Welcome to Flash Air Australia (“Flash Air”, “we”, “our”, or “us”). By accessing or using flashairaustralia.com.au (the “Website”), you agree to these Terms & Conditions (the “Terms”). If you do not agree, you must not use the Website.
Use of Website
- Content is provided for general information and may change without notice.
- You must not misuse the Website, including attempting unauthorised access, introducing malware, scraping, or engaging in unlawful activity.
- We may suspend or terminate access if these Terms are breached.
Products & Services
- All products/services are subject to availability.
- Descriptions, specifications, images, and pricing are provided in good faith and may contain minor variations.
- We reserve the right to modify or discontinue items without prior notice.
Payment & Orders
- Orders are confirmed upon successful payment (unless otherwise stated).
- We may refuse or cancel any order due to errors, suspected fraud, or stock unavailability (with a refund where applicable).
- Where pricing errors occur, we will contact you to confirm, cancel, or refund before fulfilment.
Shipping & Delivery
- Dispatch times are estimates only. Delivery timeframes depend on the carrier and destination.
- Risk of loss passes to you upon delivery to the address provided.
- We are not liable for delays caused by carriers, customs, or events beyond our reasonable control.
Returns & Refunds
- Your rights under the Australian Consumer Law (ACL) are preserved. If a product is faulty, defective, or not as described, contact us for a remedy (repair, replacement, or refund as required by law).
- Change-of-mind returns may be accepted at our discretion, provided items are unused and in original packaging; restocking or return shipping fees may apply.
- To request a return, please contact us promptly with order details and supporting information.
Limitation of Liability
To the maximum extent permitted by law, we exclude all liability for indirect or consequential loss arising from your use of the Website or products. Nothing in these Terms excludes, restricts, or modifies any right or remedy or any guarantee, warranty, or condition implied or imposed by the ACL which cannot be lawfully excluded.
Intellectual Property
All content, trademarks, logos, graphics, and materials on the Website are owned by or licensed to Flash Air. You may not reproduce, distribute, adapt, or use them without our prior written consent, except as permitted by law.
Contact
Flash Air Australia
57–59 Henderson Road, Clayton, VIC 3168
Phone: +03 9545 1466
Email: chris@flashairaustralia.com.au
